Wednesday, 3 August 2016

Meet Penny........

It’s not really a revelation to hear that the role of a receptionist is crucial to many a business. They create the first impression and reflect the business values & culture.

Here at SFG HQ we are very aware of having the best person/people in the role and are lucky to have two wonderful ladies who job share the role at SFG Reception. Penny & Nina are true superstars, hard-working and ever smiling. They are approachable, engaging and always happy to help!

The other day our Editor was in the buzzing reception hub at SFG, chatting to Penny and she had some wonderful things to say about her role & time so far at SFG, so we thought we’d share her thoughts. Meet Penny………

Ahhh, Penny, you are looking lovely yet again today – wearing any of our brands?
I am! City Chic top and earrings today!

Such an ambassador! Love it! Right, so tell us a bit about you?
I’m married with two beautiful boys aged five & three. I love travelling, especially to Greece and exploring the beautiful islands & villages where I can indulge my passion for food and cooking. I also love spending time with friends and family.

I Joined SFG almost one year ago in a part-time Reception role that I share with my lovely colleague Nina. I work 5 days a week either a morning or afternoon shift and handover with Nina at lunch-time. This has been the perfect arrangement to allow me to balance my child-care arrangements, secure fulfilling work and ensuring work/life balance.

What attracted you to the role at SFG?
Being a mum, I was attracted to the hours but more importantly I loved the SFG brands. I grew up with Katies and Millers as my Mum and Grandmother would frequently shop there. I also love fashion so when I saw the role advertised, I thought why not work within the fashion industry!
Penny @ SFG reception in Sydney

As a receptionist, what does your role entail?
The reception area at SFG is super busy, so my hours flyby! My day to day tasks include meeting and greeting clients, customers & suppliers, answering incoming calls and receiving and sorting deliveries. We have anywhere from 50 - 200 parcels delivered each day! I’m also responsible for sending out all international samples and managing the couriers as well as responding to email enquiries and requests from SFG team members.

What’s your favourite part of the role?
People! My day centres around interacting with people all day from all different walks of life, whether that’s my colleagues, suppliers, customers or our couriers. This gives the busy role a lot of variety.

What are the perks to working here?
There are so many perks working at SFG! One the best ones being our generous staff discount (40%) which means there is an even bigger excuse to shop and I have a happier husband! We are also able to attend samples sales, again receiving a significant discount as well as getting to see the latest fashion trends, first, before it hits the stores. I was recently asked by one of our suppliers if I would mind wearing a few bits of their jewellery, which are currently stocked in our stores, and the best bit is I get to keep it! However, by far my favourite part of working at SFG is the team culture we have, everyone is so friendly and approachable it means coming to work is always fun!

What would your top tip be to someone considering a role at SFG?
Don’t be intimated by the stereotypes that the Fashion Industry has. At SFG that couldn’t be further from the truth – the people here are down-to-earth, friendly and welcoming and the culture is great! If you want a great role, in a buzzing environment all you need to do is demonstrate the SFG values and work hard and I’m sure you would be a success!

Now Penny, I don’t want to cause any ruffling of feathers internally but who is your favourite SFG brand & why?
Hahaha – I love them all! But if I was pressured to pick I would say that I have two favourite brands, City Chic and Katies; I love what City Chic represents in terms of giving confidence and sass to plus-size women to wear whatever they want and to look & feel fantastic! And with Katies it’s about accessing latest trends and fashions whilst also being affordable and keeping some classic pieces.

Favourite fashion trend of the moment?
I’m obsessed with leather look coated jeans at the moment they are so versatile, you can dress them up or down, are comfortable but with a bit on an edge!

Who’s your style icon?
Penny's dream destination
My current style icon is Sally Obermeder! I love her sophisticated & classic style, she always looks so well put together without trying too hard.

Now, obviously you want to be at SFG forever (!) however if you weren’t working at SFG what would you be doing?
I would be living on an island somewhere in Greece, sunning myself with a cocktail, sampling delicious food!  



2 comments:

  1. I think it was an awesome idea to show who is behind the scenes of SFG. It brings the customer closer to our brands :) Penny is amazing.. she is soooo polite and calm.. :)

    ReplyDelete
  2. I think it was an awesome idea to show who is behind the scenes of SFG. It brings the customer closer to our brands :) Penny is amazing.. she is soooo polite and calm.. :)

    ReplyDelete